Work
Systems that show up in the numbers.
Representative engagements across the store types we work with most — not live case studies. Each one lists the systems we build and the numbers we hold them to; published figures follow once real results are cleared to share.
Engagement 01
Womenswear brand
Ad spend scaled 3x faster than operations. Orders sat unconfirmed for a day, support drowned in where-is-my-order tickets, and returns ate the margin the ads bought.
- 01Automated order confirmation and carrier handoff
- 02Support workflows with instant order-status answers
- 03Restructured ad account around tested creative
Fashion / apparel
What we track
- ROAS
- Avg. fulfillment time
- Support first-response
Engagement 02
Daily-consumables brand
Strong first orders, weak reorders. Inventory ran out mid-campaign because purchasing was a monthly guess, and no one saw the numbers until the stockout.
- 01Inventory sync with restock alerts tied to sales velocity
- 02Retention flows for reorder timing
- 03Daily P&L and stock reporting, delivered automatically
CPG / consumables
What we track
- Repeat-purchase rate
- Stockout days / quarter
- Reorder revenue share
Engagement 03
Cash-on-delivery store
Every unconfirmed COD order was a coin flip. Couriers returned parcels no one had confirmed, and confirmation calls happened when staff got around to them.
- 01Automated COD confirmation via WhatsApp within minutes of checkout
- 02Courier handoff rules based on confirmation status
- 03Delivered-order tracking with daily exception reports
COD e-commerce
What we track
- Delivered-order rate
- Time to confirmation
- Return-to-sender rate
Tell us where orders, fulfillment, or ads are stuck. We’ll show you which system fixes it first.
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